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Platform Overview

Platform Overview

SGEN is a connected product system composed of distinct operating surfaces rather than a single interface. This page defines the platform at the highest level, clarifies how the major surfaces relate to one another, and establishes the reference structure used across the library.

Definition

SGEN is organized as a connected product system rather than a single interface. SG-Dashboard serves as the multi-site command layer, SG Admin serves as the site administration layer, and SG Builder serves as the visual editing environment. Cross-product workflows, automations, integrations, and migration tooling complete the operating model. :contentReference[oaicite:0]{index=0}

Purpose

This page defines the top-level SGEN product portfolio and provides the structural model for reading the rest of the Reference library. It establishes the major operating surfaces, clarifies responsibility boundaries, and maps the supporting system areas that connect the platform together.

Scope

This page covers the platform at a system level. It is a structural reference, not a task guide, walkthrough, or release note.

Defines the major platform surfaces in SGEN.
Clarifies ownership and operational role across those surfaces.
Maps the internal structure of the Reference library.
Acts as the entry point for the rest of the platform documentation.

Platform Surfaces

The platform is structured around three primary product surfaces and several supporting reference areas. These surfaces are separate by responsibility but connected through shared concepts, workflows, automation, integrations, and migration-aware operations.

Primary Surface
SG-Dashboard

The multi-site operations and portfolio visibility layer. It provides account-level control, site provisioning entry, billing access, reporting entry points, integrations access, and operational visibility across connected sites.

Primary Surface
SG Admin

The site administration layer for content, modules, commerce, tools, records, and configuration. It owns structured site-level administration and control surfaces that affect site behavior.

Primary Surface
SG Builder

The visual editing and layout composition environment. It owns page structure, presentation-level editing, and visual composition within the active site context.

Supporting Area
Shared Concepts

Defines the cross-platform rules, models, and operating concepts used across the wider SGEN stack.

Supporting Area
Workflows

Defines cross-product process flows and handoff logic between product surfaces and system states.

Supporting Area
Automation

Defines background actions, scheduled processes, and system-driven behavior that extend beyond direct manual interaction.

Supporting Area
Integrations

Defines how third-party systems connect into SGEN, where their outputs appear, and what operational role they serve across the platform.

Supporting Area
Migration and Import

Defines import, backup, validation, recovery, and migration-sensitive operations within the platform.

Responsibility Model

The platform depends on clear boundaries between its major surfaces. Each area has a distinct operational role, and the system should be interpreted through those ownership boundaries rather than through isolated features alone.

Dashboard responsibility

Owns account-level and multi-site operational control, including provisioning entry, billing access, portfolio visibility, reporting entry points, and routing into site-specific work.

Admin responsibility

Owns site-specific administration such as records, settings, modules, configuration, and operational control panels that affect the active site.

Builder responsibility

Owns layout composition, visual editing, and page-level presentation assembly rather than structured administration or portfolio-level control.

Supporting-system responsibility

Shared Concepts, Workflows, Automation, Integrations, and Migration and Import define the rules, behaviors, connections, and guarded operational models that support the primary product surfaces.

Reference Hierarchy

The Reference library is structured as a set of top-level sections with embedded subtrees. Expand each section to view its internal structure.

Platform Overview
Shared Concepts
SG-Dashboard
SG Admin
Appearance
Media Library
Blogs
Pages
Users
SEO
Discussions
My Forms
Phone Taps
Tracking Consent
Templates
Popups
Redirects
Custom Fields
Locations
Events
Analytics
Blacklist
Products
Orders
Coupons
Configuration
Custom Objects
Tools
Migration
Appearance
Themes
Theme Editor
Site Settings
Menu
Custom Fonts
Custom Codes
Custom CSS
Shortcodes Helper
SG Builder
Workflows
Automation
Overview
Trigger Model
Scheduled Processes
Reporting Automations
Notification Logic
Backup and Deploy Automation
Integration-Driven Automation
Integrations
Overview
Google Analytics 4
Google Business Profile
Google Search Console
ClickUp
Email and SMTP
Payment Gateways
Migration and Import
Overview
Backups
Import
Post Migration
Search and Replace
Recovery Considerations

Reading Model

The Reference library should be read from system-level structure to surface-level definition, then into subtrees and page-level references.

Platform Overview defines the full system structure.
Shared Concepts defines recurring rules, models, and terminology used across the platform.
SG-Dashboard, SG Admin, and SG Builder define the major operating surfaces.
Workflows, Automation, Integrations, and Migration and Import define the supporting system layers that connect the platform together.
Module and child-page references should then be read within the context of their parent section rather than as isolated documents.

Operational Role

Platform Overview acts as the system map for the Reference library. It is the page used to understand where each major product surface sits, what each area owns, how the supporting layers connect, and how the documentation hierarchy should be interpreted before moving into deeper section-level or module-level references.

Constraints And Boundaries

This page defines the platform model and documentation hierarchy at a system level. It does not replace detailed module references, task guides, internal engineering implementation documents, or release-specific communication.

Use this page for system structure, ownership, and hierarchy reference.
Use top-level surface pages for deeper product-area definitions.
Use module references for specific families and page-level surfaces.
Use Guides for procedures and task-by-task execution.
Use What’s New or Changelog for release-specific changes.

Documentation Guidance

Use this page as a reference definition. It should remain stable, structural, and product-facing. Procedural instruction belongs in Guides, while shipped updates and release-specific changes belong in What’s New or Changelog. :contentReference[oaicite:1]{index=1}

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