Welcome
Welcome This documentation is built to help you set up sites, manage core platform tasks, and move through SGEN...
Getting Started with SGEN
Getting Started with SGEN SG-Dashboard is the control layer for site creation, site access, billing,...
Platform Overview
Platform Overview SGEN is a connected product system composed of distinct operating surfaces rather than a...
Understanding Sites: Staging vs Live
How Staging and Live Work in SGEN Every site in SGEN is provisioned with two environments: staging and live....
Billing and Site Capacity
Understanding Site Capacity and Subscription State in SGEN Site creation in SGEN is gated by subscription...
How to Create a New Site
How to Create a New Site in SGEN This procedure provisions a new SGEN site from SG-Dashboard. The site is...
How to Complete Site Setup
How to Complete Site Setup in SGEN This procedure covers the first controlled pass after a site has been...
How to Point Your Domain
How to Point Your Domain in SGEN This procedure points the production domain for an SGEN site so the live...
How to Access Staging and Live
How to Access Staging and Live in SGEN This procedure shows how to open the staging and live environments for...
How to Manage Site Settings
How to Manage Site Settings in SGEN This procedure opens the per-site settings area inside SG-Dashboard so...
How to Add Users to a Site
How to Add Users to a Site in SGEN This procedure adds users to a site either from Site Manager through the...
How to Add a Subscription or Site Capacity
How to Add a Subscription or Site Capacity in SGEN This procedure adds a subscription or adds another site...
How to Connect Google Integrations
How to Connect Google Integrations in SGEN This procedure connects the site to existing Google properties...
How to Add Locations
How to Add Locations in SGEN This procedure adds locations inside SGEN so the site and reporting setup can...
How to Generate Your First Report
How to Generate Your First Report in SGEN This procedure generates the first report from SG-Dashboard once...
How to Handle Billing Restrictions
How to Resolve Billing Restriction States in SGEN This procedure handles the SGEN state where billing is...
How to Interpret Live vs Maintenance or Unavailable States
How to Interpret Live vs Maintenance or Unavailable States in SGEN This procedure helps you interpret the...
Library
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Shared Concepts
Shared Concepts Shared platform rules, models, and operating concepts used across SGEN. This page defines the...
Migration and Import
Migration and Import Migration-specific reference covering import and recovery operations. This area defines...
SG-Dashboard
SG-Dashboard Multi-site operations and portfolio visibility layer. SG-Dashboard is the account-level command...
SG-Admin
SG Admin Site administration layer for content, modules, commerce, tools, and configuration. SG Admin is the...
Highlights
Launch April 20 SGEN Goes Live SGEN...
Release Notes
Browse Updates Explore platform updates Browse...
Launch
Apr 16, 2026 Launch Docs SGEN Docs is now live SGEN Docs is now available as the main...
Documentations
Apr 16, 2026 Now Available Documentation Docs Start Here pages are now...
Now Available
Apr 16, 2026 SG-Dashboard Now Available SG-Dashboard Cross-site analytics is now...
Improvement
Apr 16, 2026 Improvement SG-Module Forms and attribution now work together more cleanly Form submissions and...
Update
Apr 16, 2026 Update Reference The reference layer is now in place A clearer separation now...
Infrastructure Overview
Infrastructure Overview A public-safe description of the infrastructure layers that support routing,...
Media upload reliability and first-run setup
Media upload reliability and first-run setup Media Admin Core Added Improved Fixed Reliability ...
Backup workflows, support context, and documentation updates
Backup workflows, support context, and documentation updates Admin Core Docs Added Improved Fixed ...
Media performance and storage efficiency
Media performance and storage efficiency Media Admin Core Improved Fixed Performance Maintenance ...
Provisioning, route availability, and documentation coverage
Provisioning, route availability, and documentation coverage Admin Core Docs Added Improved Fixed ...
Observability and traffic visibility
Observability and traffic visibility Core Admin Added Improved Observability Monitoring We’ve...
Authentication, session efficiency, and media delivery
Authentication, session efficiency, and media delivery Admin Core Media Added Improved Fixed ...
Deployment safety and environment consistency
Deployment safety and environment consistency Admin Core Dashboard Added Improved Reliability ...
Query efficiency, media delivery, and scaling guidance
Query efficiency, media delivery, and scaling guidance Core Media Docs Improved Fixed Performance ...
Caching coverage and public-page performance
Caching coverage and public-page performance Core Admin Added Improved Fixed Performance We’ve...
Database, provisioning, and traffic performance
Database, provisioning, and traffic performance Core Admin Added Improved Performance Infrastructure ...
Provisioning automation, builder updates, and platform safety
Provisioning automation, builder updates, and platform safety Admin Builder Core Added Improved Reliability ...
Traefik migration scripts for managed instance groups
Traefik migration scripts for managed instance groups Core Admin Added Maintenance Infrastructure ...
Application efficiency, media reliability, and documentation refresh
Application efficiency, media reliability, and documentation refresh Core Media Docs Improved Performance ...
Caching, scaling, and architecture groundwork
Caching, scaling, and architecture groundwork Core Docs Added Improved Performance Infrastructure ...
Platform Architecture Overview
Platform Architecture Overview A public-safe overview of how SGEN uses a shared platform foundation to serve...
Environment Model
Environment Model A public-safe explanation of how SGEN separates staging and production so changes can be...
Deployment & Release Overview
Deployment & Release Overview A public-safe explanation of how SGEN prepares, validates, promotes, and...
Performance & Reliability Overview
Performance & Reliability Overview A public-safe overview of how SGEN approaches delivery efficiency,...
Security & Isolation Overview
Security & Isolation Overview A public-safe explanation of how SGEN emphasizes site separation, governed...
SG-Builder
SG Admin Site administration layer for content, modules, commerce, tools, and configuration. SG Admin is the...
Workflows
Workflows Cross-product process flows that connect the SGEN stack. Workflows define how activity moves across...
Integrations
Integrations Connected third-party systems used across SGEN. This area defines how external services connect...
Appearance
Appearance Theme and design-level administration. Appearance is the SG Admin area used to manage...
Themes
Themes Theme selection and theme-level management. Themes is the Appearance-area surface used to control the...